About bxp

bxp is a non-profit resource recording outstanding brand experiences and documenting exceptional touchpoints. bxp values situations where brands put the customer and user into the focal point and build meaningful and enduring interrelationships. The platform intends to find interaction patterns, share best cases and subsequently inspire entrepreneurs, product managers, brand consultants and service designers to create better experiences in the future.

bxp is founded and edited by Hannes Jentsch and Martin Jordan, two user experience enthusiastics and interaction designers based in London and Berlin respectively.

The idea to bxp was conceived after having an extraordinarily sweet experience with a major dairy producer at Madrid’s Barajas airport as well as further notable interactions with global and local brands across Europe.

➜ Beta notice: bxp is everything but finished, so expect constant iterations in its content, structure and visual design. And please do not hesitate to contact us via e-mail, comment or tweet us if you spot any inaccuracy or mistake.

Contributers

Hannes Jentsch is a concept and interaction designer and just moved from the BBC’s Radio & Music Interactive department in London to Nokia’s Berlin office. He loves to get his head around complex issues, both in music and user experiences.

Martin Jordan is a brand experience consultant and strategic designer working with a narrative human-centred approach for brands and companies. He loves good food and is passionate about great customer service. In late 2011 he joined the team of Nokia in Berlin. He is a co-founder of Service Design Berlin.

Disclaimer

bxp is not affiliated with, sponsored by, representing, or associated with any brand, manufacturer, copyrighted, and/or trademarked product or service. Any names, brands, manufacturers or service providers are mentioned for journalistic and research purpose only and are provided only for comparison purposes.
bxp does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of bxp and so you visit it entirely at your own risk.

Content

The authors reserve the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.
All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.

Copyright

The authors intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object.
The copyright for any material created by the authors is reserved. Any duplication or use of objects such as images, diagrams, sounds or texts in other electronic or printed publications is not permitted without the authors’ agreement.

Referrals and links

The authors are not responsible for any contents linked or referred to from their pages – unless they have full knowledge of illegal contents and would be able to prevent the visitors of their site from viewing those pages. If any damage occurs by the use of information presented there, only the authors of the respective pages might be liable, not the one who has linked to these pages. Furthermore the authors are not liable for any postings or messages published by users of discussion boards, guestbooks or mailinglists provided on his page.

Statistics

This website uses the open source analysis tool Piwik (www.piwik.org) to generate statistical analysis on the use of the site. Piwik stores the collected data (e.g. time, requested page, used browser, operating system) in a database. The information generated by Piwik is completely anonymous and cannot be used for identification of individuals. IP addresses are being redacted before they get into the database to meet the legal requirements. A combination of the stored data with other data sources or a passing on to third parties is not taking place.

Imprint

For the purposes of German media law, editorial responsibility is held by / verantwortlich im Sinne des Presserechts (V.i.S.d.P.):

Martin Jordan
Danziger Str. 96
10405 Berlin, Germany
info@brandexperience.info